About Us
SwannRock Services is a new name with a long pedigree in the Australasian Unified Communications and contact centre market. We have amassed extensive knowhow by helping organisations gain more benefit from their Unified Communications, contact centre and XCaaS technologies over the past 30 years. We’re now leveraging that knowhow via SwannRock contracting and consulting services for our customers’ gain.
And if you are looking to develop or grow your own presence in New Zealand as a supplier to this market, cloud-native or otherwise, then we can help with that too.
Why Choose Us ?
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Our team’s depth of experience
Extensive globally transferrable experience from business in the UK and North America
Co-founded multiple businesses, deep experience with startup and growth technology companies in UC and contact centre, traditional and SaaS
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Track record across multiple sectors, including but not exclusive to
Government, central and local
Finance, insurance and banking
Healthcare
Tertiary education
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Technology and service experience
Unified communications and contact centre for 30 years+
Cloud, XCaaS over recent years with the seismic shift to work-from-anywhere
Service Management, analytics-based insight
Project overview, assessment
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Starting at the start – we’d love to hear from you if you are …
Looking for guidance on Unified Comms / Contact Centre migration
Wanting to tap into an alternate perspective on existing projects
A supplier looking to assess the New Zealand market, develop a plan for entry or growth
Even just keen for a general chat to test your ideas or discuss how the market can better meet your Unified Comms and contact centre needs